Recently I had the opportunity to travel to India. I was there as part of an initiative to provide eCommerce training to Indian businesses, but I was quite surprised to find how much there is to learn from what’s happening in the Indian eCommerce environment.
ePath brings global Best Practices to Fastest growing eCommerce market
TechNOW’s interview with John Foreman of ePath, on location in Gurgaon, India. John discusses the some of the eCommence challenges and innovations taking place in India.
The Value of Harvesting Low Hanging Fruit
One common misperception: “To double our online revenues, we need to double the traffic to our website”. In fact, doubling the traffic to your website may not be the most cost effective way to achieve online growth.
Getting beyond “Good Enough” in Canadian eCommerce/ eBusiness
How Canadian eCommerce/ eBusiness Managers can better prepare to meet global competition – Part 5 of 5 The primary findings of ePath’s Canadian eBusiness Study are that Canadian eBusiness managers are fundamentally well positioned for success, however a combination of cultural, organization and environmental conditions inhibit the risk taking and aggressive goal setting displayed by […]
Building High-Performance eCommerce/ eBusiness Teams
How Canadian eCommerce/ eBusiness Managers can better prepare to meet global competition – Part 4 of 5 According to the survey, only 16% of Canadian eBusinesses are “frequently unable to source the skills and experience needed on their eBusiness team.” This is surprising because it is in stark contrast to other global studies8 that show […]
Accelerating the implementation of CEM and Analytics initiatives in eCommerce/ eBusiness
How Canadian eCommerce/ eBusiness Managers can better prepare to meet global competition – Part 3 of 5 Our survey showed that Canadian eBusiness are emphasizing similar strategic priorities to grow their eBusinesses as their global counterparts. Indeed, two of these priorities – Web and Customer Analytics and Customer Experience Management (CEM) – offer substantial opportunity […]
eCommerce/ eBusiness Innovation (beyond Price and Delivery)
How Canadian eCommerce/ eBusiness Managers can better prepare to meet global competition – Part 2 of 5 Our survey indicates that an astonishing 62% of Canadian eBusinesses, almost two-thirds, do NOT have a formal innovation process or program in place in their organization. This is surprising in a market where waves of disruption – new […]
Creating the conditions for eCommerce/ eBusiness Management success in Canada
How Canadian eCommerce/ eBusiness Managers can better prepare to meet global competition – Part 1 of 5 As revealed in the survey, Canadian eBusiness Managers have many of the ingredients for success at their disposal. They generally have full responsibility for strategic and operational aspects of their eBusiness, including financial. They are broadly educated, skilled, […]
2013 Survey Report: eBusiness in Canada – Pushing beyond “Good Enough”
How Canadian eBusinesses can better prepare to meet global competition: The results from our 2013 Canadian eBusiness Manager survey are in and available for download, with several interesting surprises (see background on the survey). In the end, 69 Canadian eBusiness Managers contributed their time and shared their insights, with over 50% of respondents from large […]
eCommerce Strategy in Canada – Where’s the Innovation?
Showrooming and ROPO trends are ramping up in Canadian eCommerce. In response, some eRetailers are fighting back with price-matching strategies. But is price-matching a long-term, sustainable strategy?