Respecting and protecting your Privacy
ePath recognizes that a transparent Privacy Policy is the cornerstone of successful online interactions with prospects, clients, and the broader online community. We are fully committed to safeguarding the privacy of our website visitors, and to follow the latest Canadian and international legislation relating to online privacy and data protection.
The information we collect
We collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We use this anonymous information in the administration of this website, to improve our website’s usability, and to learn about the needs and preferences of our user community so that we can better serve them.
We automatically collect this aggregate site-usage information via “cookies”. A cookie is a text file sent by our web server to your web browser, and stored by your browser. The text file is then sent back to our server each time your browser requests a page from our server.
Most browsers allow you to refuse to accept cookies should you wish to. (For example, in Internet Explorer you can refuse cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies”.)
Information you provide
During your browsing journey, you may also opt to provide us with specific personal information, such as your name and email address through web forms on our site. For example, when you register with us to receive certain downloadable content, and/or subscribing to our website services, and/or contact us via email.
Using marketing automation technology, we will aggregate this personal data with your web browsing data. We use this information to improve your personal browsing experience, and offer additional relevant information via email which we think may be directly of interest to you.
You may choose to opt-out immediately from such email contacts by simply clicking on the unsubscribe link on our emails.
Securing your personal data
ePath does not share your personally identifiable information with other organizations.
We maintain standard security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Our website is hosted on secure servers located in Canada. However, we also use common cloud-based services for marketing automation and sales force automation, and so your data – both aggregate and individual – may be stored on secure servers belonging to these service providers outside of Canada. ePath has reviewed the Privacy Policy of these providers to ensure that they meet the standards set forth in our Privacy Policy.
Updating or Removing Personal Data
We take reasonable efforts to ensure that the data we collect is accurate. However, if you wish to correct, update or remove any information about you that may be in our records, please contact us via email.
Children’s Personal Information
ePath services and the ePath website are not intended for children, nor do we knowingly collect any personally identifiable information from children.
Privacy Policy Updates
We will update our privacy policy from time to time to comply with new or changed regulations and to conform to industry best practice. Changes will be promptly reflected on our website. We suggest that the best way to be informed of any changes is to create an RSS feed to our Privacy Policy page.
Contacting Us
If you have questions or comments about this privacy policy or how we handle your personal information, please contact us via email.
Important sites on Canadian Information Privacy
For further information on Privacy Policy guidelines in Canada:
Canada’s Personal Information Protection and Electronics Documents Act (PIPEDA)
Office of the Information and Privacy Commissioner of Ontario